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FAQ - Policies 

Order Policy

 All orders must be paid in full at the time of order.

 Payment Policy:

 We accept cash and credit card.  Any fees, legal or non-legal, occurred in the collection process will be charged to the party responsible. This policy extends to credit card fraud also.

 Return Policy:

 Returns are accepted ONLY if we've shipped defective merchandise OR made a mistake in the embroidery. Please check sizes, colors, and spellings of names carefully. If there is a problem, please call or e-mail us.

 Order Cancellation Policy:

 Orders may be cancelled only prior to decorations being applied to the garment.  There is a 20% restocking fee.




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